Work with me
Whether you are a healthcare professional getting ready for an important career conversation or a healthcare industry executive needing to resolve organizational conflict or improve your team’s communication and negotiations skills, you will get practical skills and confidence to overcome your negotiations and communication challenges.
Improve doctor/patient and patient family negotiations
Manage staff conflict
Negotiate with payers and governmental agencies
Create lasting agreements
Conflict resolution coaching
Apply communication strategies for increased effectiveness
Recognize conflict management styles
Handle single and multi-party conflicts
Mediation and facilitiation
Resolve internal conflict
Foster better organization relationships
Improve communication among stakeholders
WHAT YOU'LL LEARN
Engaging presentations tailored to your organizational environment, challenges or specific situation.
Transformative negotiation skills your teams can apply consistently.
Comprehensive training to get your team members on the same page about communicating for best results and approaching conflicts to arrive at the winning solutions while keeping patient outcomes and service front and center.
A strategic framework the organization can use to move past persistent conflicts or common negotiation challenges. Ultimately, a happier, more satisfied team creates a better work environment, better environment for patients, more effective and purposeful service.
How we can work together
Engage me as a
Professional conflict resolution coaching
Hire me to train your team
(both single events and ongoing training programs are available)
Hire me to speak
at your event